BLACKPEAK

Automotive

Sales, inventory, service, and financial visibility in one operating picture.

Dealership and automotive operations already run on DMS, CRM, inventory, service, and accounting. BlackPeak connects those views so group leadership can see conversion, aged inventory, service operations, and location performance without assembling the week by hand.

The problem

The rooftops already have systems. The group still builds the week in Excel.

Sales performance, used and new inventory, service operations, and financial results live in DMS, CRM, and accounting. Group leadership still waits on a compiled pack to see which rooftop needs attention.

Aged inventory, a service absorption gap, or internet leads that went cold over a weekend compound quickly. They should be visible as operating exceptions, not as a surprise in the month-end recap.

Illustrative example

South rooftop service absorption and West aged inventory.

The sample week is South rooftop service absorption nine points below the group target, West rooftop with 14 used units past 90 days, and South sales internet leads older than 48 hours doubling after the weekend. Illustrative example.

BlackPeak · Rooftop operating view

Service absorption vs group target

  • North rooftop
    97
  • West rooftop
    91
  • South rooftop
    73
  • Service-only
    88

Items for group review

Illustrative automotive week — not a client result

3 open
  • South rooftop service absorption

    A-14 · This month

    Absorption is 9 points below the group target. Advisor hours are up; repair-order close rate is down.

    Service

  • Used inventory over 90 days

    A-22 · 90+ days

    West rooftop has 14 units past 90 days. Carrying cost is visible in the weekly P&L.

    Inventory

  • Lead follow-up, South sales

    A-31 · 4 days

    Internet leads older than 48 hours doubled after the weekend. No process change is recorded.

    Sales

Illustrative example.

What BlackPeak does

Connect DMS, CRM, service, and the books.

We start with questions about sales performance, inventory, service operations, financial visibility, and reporting across rooftops. Then we connect the systems the group already runs and agree on measures that mean the same thing at every location.

  • The week, not the month-end pack

    Group leadership should not wait for a compiled report to see which rooftop needs a visit.

  • Sales and service in context

    Inventory, appointments, and follow-up are connected work. They should not live as separate stories.

  • A current operating picture

    The work is making the actual operating picture visible so managers can decide.

Systems and information

The information is usually already in the building.

We do not begin by replacing the software used to run the work. We begin with the decisions leadership is trying to make.

  • DMS
  • CRM
  • Inventory
  • Service
  • Lead sources
  • Accounting
  • Location reports

What you receive

A working view of this operation.

  • A group view of sales, inventory, service, and financial measures
  • Rooftop comparison using shared definitions
  • Exception lists for absorption, aged units, and follow-up
  • A path to keep the view current as the group’s systems change

The business outcome is a shorter time from “something feels off at South” to a specific operating conversation.

Start with the decisions this organization needs to make.

An executive consultation reviews the systems you already have, the reports managers wait on, and where integration, dashboards, automation, or AI would actually help. The next step, if there is one, is usually a conversation — not a software purchase.